20%Repeat customer rate
Skincare refillsA problem.
Customers should be back every few weeks.
FurnitureHealthy.
Most people need one sofa.
Keeper knows your category and real purchase cadence.
The business understanding layer for AI
Your AI knows ecommerce.
Make it understand your business.
Keeper gives ChatGPT and Claude the context of your Shopify brand: your customers, your purchase cycles, your pricing and your history. So every answer fits your business, not an average store.
Works inside ChatGPT and Claude · Free to start · No credit card
Claude + Keeper
Is a 20% repeat rate good for us?
KEEPER · REPEAT BEHAVIORKEEPER · BUSINESS CONTEXT
Not for your business. You sell skincare refills, and your loyal customers reorder about every 7 weeks. For a replenishment brand, 20% means most first orders never turn into a habit.
The gap is in the second order. Want me to find the first-time buyers who are past their reorder window?
Brands using Keeper
01 · The problem
Before AI, an experienced operator looked at the dashboard and brought the context. Now you ask AI, and it arrives without any.
Your AI has the facts. Does it know what they mean?
120 daysSince a customer's last order
Coffee brandLapsed.
They have probably switched roasters.
Outerwear brandOn schedule.
They will be back next season.
Keeper knows each brand's own reorder window.
30%Orders using a discount
Promotional apparelPlanned.
Sales drive the calendar.
Premium beautyA warning.
Full price buyers are learning to wait.
Keeper knows your pricing strategy and full price behavior.
$60Cost to acquire a customer
One time gift brandLosing money
on a $45 first order.
Supplements brandProfitable
by the second order.
Keeper knows what each customer is worth over time.
AI can reason. It just doesn't know your business well enough to reason about it. Keeper fixes that.
02 · The fix
Give your AI the context.
Three steps.
No new dashboard to learn. Keeper lives inside the AI you already use.
01
Open ChatGPT or Claude
Start in the AI your team already uses every day.
02
Add Keeper, connect Shopify
Authorize your store and confirm a few details about your business.
03
Ask about your business
Keeper builds in the background. Your first findings are waiting when you come back.
03 · What your AI gains
Same AI.
New superpowers.
Connect Keeper and the AI you already use can answer with real customer segments, ranked findings and drafts ready for your tools.
UNDERSTAND
Customer personas
Know who buys, what they buy and what each group is worth.
Persona · Bundle loyalist
- Customers
- 4,280
- Share of revenue
- 31%
- Buys
- Bundles, full price
- Reorders
- Every 6–7 weeks
Highest lifetime value of your four personas
UNDERSTAND
Customer lifecycle
See who is ready, at risk or gone, measured against your own purchase cycle.
Lifecycle · Repeat buyers
- Ready to reorder
- 2,140
- At risk
- 1,912
- Lapsed
- 3,056
At risk: past their reorder window, still recoverable
DIAGNOSE
Opportunity discovery
Ranked findings with the evidence behind them.
Finding · #1 this week
- Observed
- Second orders down 18% in two cohorts
- Why it matters
- Second order predicts lifetime value
- Next step
- Reach overdue first-time buyers
Evidence: cohort reorder timing vs. your norm
ACTION
Campaign intelligence
Klaviyo campaigns prepared for the right customers, written for the persona.
Klaviyo · Campaign draft
- Audience
- 1,912 overdue first-time buyers
- Message
- Refill reminder, no discount
- Timing
- Tuesday, 9am local
Draft · waits for your approval
ACTION
Audience activation
Build Meta audiences from the customers who matter.
Meta · Audience preview
- Name
- Bundle loyalists · seed
- Eligible
- 2+ orders, full price, last 12 months
- Customers
- 3,410
Ready to send · waits for your approval
DIAGNOSE
Business diagnosis
Explain performance changes with your context, not generic rules.
Diagnosis
- Question
- Why is AOV down this quarter?
- Analyzed
- Product mix, discounts, new vs. returning
- Diagnosis
- More single-item first orders from a sale
Not a pricing problem: returning AOV is flat
04 · How it works
Keep your stack. Make it make sense to your AI.
Your Triple Whale already knows what you spent. Keeper tells your AI what it means for your customers. It connects the tools you run and keeps that picture current as your business changes.
Your business systems
- ShopifyREQUIRED
- Klaviyo
- Meta
- Triple Whale
- Northbeam
- Yotpo
- Judge.me
- Stay AI
- Recharge · soon
Keeper
Your business, understood
- Business context: category, pricing, purchase cadence
- Customer stage, purchase state and personas
- Product journeys and what drives the next order
- Findings, actions and their outcomes
The AI you already use
- ChatGPT
- Claude
- Your AI agents
05 · See it in action
From a question to a ready action. In one conversation.
Ask why something changed. Your AI investigates, explains the cause, finds the customers behind it and prepares the fix in the tools you already run.
Nothing goes live until you approve it.
ChatGPT + Keeper
Revenue is down this month even though we acquired more customers. What's going on?
KEEPER · BUSINESS HISTORYKEEPER · PURCHASE BEHAVIORKEEPER · LIFECYCLEKEEPER · CAMPAIGNS
New customers are up, but second orders are down. Your first-time buyers usually reorder within about six weeks; the last two cohorts are falling behind.
Most came in through a discounted bundle, and no reminder has gone to them since. About 1,900 are now past their reorder window, and Meta is still showing them prospecting ads.
I can prepare a Klaviyo campaign for them and a Meta suppression audience. Want to review both?
Yes, show me.
Klaviyo · Campaign draftSecond order reminder
1,912 customers · refill message · Tuesday 9am
Meta · Suppression audienceExclude from prospecting
1,912 customers · removed from new-customer ads
Approve both.
Klaviyo campaign created as a draft, ready for your final send Meta suppression audience created
06 · Proof
Experience makes the difference.
Two doctors can look at the same test results. But an experienced doctor has seen hundreds of similar cases, understands the circumstances, and knows what treatments worked before.
Keeper brings that same principle to ecommerce. By learning from business history, customer behavior, interventions, and outcomes, it builds the experience that helps AI make better-informed diagnoses and recommendations.
- Business context
- Diagnosis
- Intervention
- Measured outcome
- Better future understanding
Mizzen+Main · Customer storyBetter customers in. Lower cost to get them.
Keeper understood which Mizzen+Main customers were really worth acquiring. The team and their performance agency used those personas as Meta lookalike seeds and verified the results in their own attribution stack within two weeks.
8xReturn on ad spend
22%Lower CPA
10%Higher AOV
07 · Your data stays yours
You stay in control of what your AI sees.
Keeper controls what business information is made available to connected AI assistants. Access is scoped to authorized workspaces, and actions through connected platforms require appropriate permissions.
Authorized workspaces
Each brand gets its own workspace. Only authorized users can access it.
Controlled sharing
Keeper decides what is relevant to share with your AI assistant for each question.
Secure connections
Authorize only the platforms you want. Disconnect any time.
Permission-based actions
Actions in Klaviyo or Meta need the right permissions and your approval.
08 · Pricing
Understanding is free. Action is $149.
Give your AI an understanding of your business for free. Upgrade when you're ready to turn that understanding into action.
Free
$0per month
Understand your business.
- Customer personas
- AI business understanding
- One-time business audit
Pro
$149per month, per brand
Turn understanding into action.
- Everything in Free
- Meta audiences and Klaviyo campaigns
- Monthly updated business audit
Enterprise
Custompricing
Customize and scale.
- Everything in Pro
- Custom integrations, reports, and workflows
- Dedicated customer success manager